RxDrugCard Frequently Asked Questions
Table of Contents:
How can my
prescriptions possibly be so cheap with your program?
(I was paying $34.25 and now I pay just $7.10 with your program)
This program gives you similar pricing to what the largest HMOs and
Insurance companies get. The difference is that you get the benefit, not the HML. Savings are what this program is all about.
Is there anything
dishonest about this program (I feel guilty paying so little)?
No! While the prices are very low (and they are), they are
comparable to what the pharmacy gets paid by the largest HMOs and Insurance
How do your
discounts compare to other drug card programs?
Our discounts are 15% to 25% better than the other programs we
reviewed (over 20). We also hear this figure from our members as well! Prior to
starting this internet product, we carefully researched a number of other
programs, including several that are heavily promoted on television.
What if my
pharmacy has a problem filling my prescription?
We maintain a help desk that the pharmacy can call, the toll free number is
on the membership card.
Is there anything
special I should do the first time I use this program at a participating
When you order your prescription, tell the pharmacy that you
have a "Drug Card" program. They will ask you for a copy of the card, or the
information on the card such as the BIN #, the group # and member ID #. With
this information, the pharmacy will find you in their system, and the
RxDrugCard.com discount will be applied to your order automatically.
medical conditions affect my ability to participate?
No. You don't have to worry about doctor's exams or pre-existing
medical conditions to participate in this program.
Will you price and
compare my current medications before I enroll in the program?
We can. However, in virtually every situation, our experience
has shown that our price is lower than what you are currently paying. Rather
than ask us to price your individual medication, we ask that you enroll in the
program and try it for 30 days. If you are not 100% satisfied, we will gladly
refund your membership fee (we have yet to refund a membership fee).
What discount will
I receive on my prescriptions?
Discounts on individual prescriptions vary. The discounts will
range between 14% to 80% (or more). You can be assured that the RxDrugCard.com
program gives you the lowest prices
prescriptions can I get with this program (during my membership period)?
Unlimited! There is no limit on how many prescriptions you can
have filled or how much you can save with this program. Only registered members
(and their registered dependents) can obtain discounts.
Can other members
of my family use my membership card?
Yes! Each registered member of the family can participate in the
Do you offer mail
Can I use this
program if I am on vacation or traveling?
Yes. This program is valid at all participating pharmacies
nationwide (over 52,000). For a list of participating pharmacies in your area
or other areas,
You can also obtain participating pharmacy information by calling the toll free
Customer Service number on your card (M-F 7:00 AM - 5:00 PM CST).
Is there a way to
get even deeper discounts within this program?
Yes! Deeper discounts can be obtained using the Mail Order 90-day
option. In order to use this option, your prescription from your doctor must be
specifically written for 90 days (or more) and you must obtain a 90-day supply.
Using the Mail Order 90-day option will save an additional 6% to 10% over the
already discounted 30-day option.
Do I have to buy
in bulk in order to get a discount with this program?
No, whether you are buying 1 pill or 500 pills, all quantities
are discounted with this program. You may get better pricing with larger
Do I need to use a
claim form with this program?
No, no claims forms, no paper work! Discounts are instant and
automatic. When you leave the pharmacy you are done!
As a member, do I
need more identification than what I received at enrollment?
No, the purpose of the membership card you received is to
provide the pharmacy with the information necessary to find you in their
Is it possible to
get a more permanent ID card?
Yes. You should receive a permanent ID card in the mail within ten days of registration. Please keep in mind however, the
online form that you printed out at enrollment (and can continue to print out)
is all you need to obtain member discounts.
Do you also offer
dental and vision programs?
No. We focus only on prescriptions. This is what we do best (the
very best). Dental and vision plans are very local in nature and thus are not
conducive to the creation of a nationwide deep discounting program.
How will you
charge my credit card?
Your credit card will be charged upon enrollment, according to
the plan option selected (monthly, quarterly or annual). After the initial
enrollment period, your credit card will be automatically charged, according to
your respective election.
covered by my employer's health plan. Is it possible that my employer may look
at what prescription medications I'm taking?
Yes, it is possible, and highly likely that your employer is
aware of the prescription medications you are taking and the health condition
associated with the medication. Even though there are confidentially laws in
place to protect you, these laws are rarely enforced, as it is difficult to
prove that an employer is using this information inappropriately or that an
employment decision has been made based on a health condition. The only real
way to guard your privacy is to not use your company's Rx plan to purchase
medications for questionable or embarrassing conditions. This is one of the
major reasons RxDrugCard.com was created, to protect your privacy.
asks for some personal information in order to enroll in the program, how will
this information be used?
The information required to enroll in RxDrugCard.com is only
used to enroll you in the program. The information will absolutely not be used
for any other purpose and will be kept strictly confidential. The information
will not be sold or supplied to any other person or third party.
How long do I have
to wait to use the program (after enrollment)?
Approximately 30 minutes. The automated enrollment process enables
you to use this program instantly. If you are enrolling via fax or mail, you
can use the program as soon as you are notified, which will normally be the same day
your completed enrolment form is received by RxDrugCard.com.
Is this insurance?
No. This is a prescription discount program that provides the
lowest prices possible on ALL
Are there any
excluded or non-discounted prescription medications?
prescriptions are discounted. Many pharmaceutical supplies (diabetic) and
devices are also discounted with this program.
How does the money
back guarantee work?
Enroll in the program and use it for 30 days. If for any reason
you are not completely satisfied, we will refund 100% of the membership fees
you paid, no questions asked.